WizeBet Terms and Conditions

1. Eligibility and Account Registration

To use WizeBet's gaming and betting services, you must meet the following requirements at the time of registration and throughout your use of the platform:

• You must be at least 21 years of age. WizeBet strictly does not allow underage gambling.
• You must be a legal resident or physically located in a jurisdiction where online gambling is permitted under applicable law.
• You must not be on any self-exclusion list maintained by WizeBet or any recognized responsible gaming authority.
• You are allowed to hold only one (1) active account on WizeBet at any given time. Duplicate accounts will be suspended without prior notice.
• The personal information you provide during registration — including your full name, date of birth, valid ID details, and contact information — must be truthful, accurate, and current.

WizeBet reserves the right to request identity verification at any time. If you fail to provide the required documents within a reasonable period, your account access and any pending withdrawals may be suspended until the verification is completed successfully.

2. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your WizeBet login credentials, including your username, password, and any linked authentication method. Never share your login details with anyone — not even WizeBet support staff will ever ask for your password.

If you suspect that your WizeBet account has been accessed without your permission, you must notify us immediately via our official support email. You are responsible for all activities that occur under your account, including any bets placed or withdrawals requested, until WizeBet is officially notified of unauthorized access.

• Use a strong, unique password for your WizeBet account.
• Enable two-factor authentication if available.
• Log out after every session, especially on shared or public devices.
• Do not access your WizeBet account over unsecured public Wi-Fi networks.

3. Deposits, Withdrawals, and Payments

All transactions on WizeBet are conducted in Philippine Peso (₱). WizeBet supports the following local payment methods for deposits and withdrawals:

• E-wallets: GCash, Maya (formerly PayMaya), GrabPay, Coins.ph
• Bank Transfers: InstaPay, PESONet, BDO, BPI, UnionBank online banking
• Cards: Visa and Mastercard issued by Philippine banks

All funds deposited to WizeBet must come from a payment method that is registered under your own name. Third-party funding is strictly prohibited. WizeBet reserves the right to reverse any deposit and freeze associated winnings if the source of funds cannot be verified.

Withdrawal requests are processed within 24 to 72 hours on business days, subject to successful identity verification and compliance checks. Minimum withdrawal amounts and processing fees, if any, will be disclosed clearly in the Deposit and Withdrawal section of the platform. WizeBet does not charge additional fees for standard local transfers, but your bank or e-wallet provider may apply their own charges.

WizeBet does not accept cash deposits. All funds must go through our approved digital payment channels. Winnings will only be credited to a payment method that matches the name on your registered WizeBet account.

4. Bonuses and Promotions

WizeBet regularly offers bonuses, free bets, cashback offers, and other promotional rewards to both new and existing members. All bonuses are subject to specific terms that will be clearly stated in each promotion's announcement.

General bonus rules that apply across all WizeBet promotions:

• Bonuses are for personal use only and cannot be transferred to another account.
• Each promotion may carry a wagering requirement — the number of times you must bet the bonus amount before it can be withdrawn. Wagering requirements will be stated in the relevant promotion details.
• Bonus funds are separate from real money funds. Real money is used first before bonus funds in most game types unless stated otherwise.
• Attempting to abuse bonus systems — including creating multiple accounts, using VPNs, or coordinating with other users — will result in the forfeiture of all bonuses and may lead to account suspension.
• WizeBet reserves the right to modify, cancel, or reclaim bonuses at any time if abuse or violation is detected.

5. Gameplay Rules and Fair Use

All games and betting markets on WizeBet operate under the rules defined within each game's specific guidelines. It is your responsibility to review those rules before participating. WizeBet uses certified random number generators (RNGs) and trusted live game providers to ensure fair outcomes across all game types.

In the event of a technical malfunction or an obvious error — such as a system glitch, incorrect odds display, or data feed disruption — WizeBet reserves the right to void any affected bets. Settlements based on incorrect data due to technical faults will be reversed and corrected once the issue is identified.

Bets that have already been accepted and confirmed will only be reversed under circumstances explicitly stated in these Terms or within game-specific rules. Players are encouraged to verify all bet details before confirming any wager.

6. Prohibited Activities

The following activities are strictly prohibited on the WizeBet platform. Violation of any of these may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Using automated tools, bots, scripts, or software to interact with the platform
• Match-fixing, collusion with other players, or any form of cheating
• Money laundering or using the platform to facilitate any illegal financial transactions
• Registering multiple accounts or creating accounts on behalf of others
• Using stolen or fraudulently obtained payment methods
• Exploiting software bugs, glitches, or errors for unfair advantage
• Threatening or harassing WizeBet staff or other users
• Attempting to reverse-engineer, copy, or reproduce any part of the WizeBet platform

WizeBet actively monitors for suspicious activity. Accounts flagged for any of the above will be subject to investigation, and affected balances may be withheld pending the outcome of that review.

7. Intellectual Property

All content on the WizeBet platform — including but not limited to logos, game graphics, interface design, written content, trademarks, software, and data — is the exclusive property of WizeBet or its licensed content partners.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes only. You may not copy, reproduce, redistribute, sell, or create derivative works from any part of the WizeBet platform without prior written permission from WizeBet.

8. Data Privacy

WizeBet collects and processes your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We collect only what is necessary to provide our services, verify your identity, and comply with anti-money laundering (AML) and know-your-customer (KYC) requirements.

Your data is never sold to third parties. It may be shared with payment processors, identity verification services, and regulatory authorities strictly as required by law. For full details on how WizeBet handles your data, please review our Privacy Policy.

9. Limitation of Liability

WizeBet provides its services on an "as is" and "as available" basis. To the fullest extent permitted by law, WizeBet shall not be liable for:

• Any loss of funds resulting from unauthorized account access caused by your failure to protect your credentials
• Interruptions in service due to maintenance, technical issues, or third-party outages
• Any indirect, incidental, or consequential losses arising from your use of the platform
• Losses caused by your reliance on information on the WizeBet site that may be outdated or inaccurate

WizeBet's total liability to you under any circumstances shall not exceed the amount of funds currently held in your account at the time of the claim.

10. Account Suspension and Termination

WizeBet may suspend, restrict, or permanently close your account at any time, with or without prior notice, if we believe you have violated these Terms or if doing so is required by applicable law or regulatory guidance.

You may also request to close your own WizeBet account at any time by contacting our support team. Upon verified account closure, any remaining balance after deducting applicable fees and pending bonus requirements will be returned to you via your registered payment method.

WizeBet reserves the right to withhold funds where there is a reasonable suspicion of fraudulent activity, until the investigation is complete. Accounts closed due to Terms violations forfeit any remaining bonus funds.

11. Changes to These Terms

WizeBet may update these Terms at any time to reflect changes in our services, legal requirements, or business operations. Significant updates will be communicated through platform notifications, email, or a prominent notice on the website.

Continued use of WizeBet after any amendment to these Terms constitutes your acceptance of the revised version. It is your responsibility to regularly review these Terms to stay informed. The "Last Updated" date at the top of this page always reflects the most recent revision.

12. Contact and Support

If you have questions, concerns, or disputes regarding these Terms and Conditions, you may reach our support team at:

• Email: support@wizebet.net
• Live Chat: Available on the WizeBet platform during business hours
• FAQ: Visit our FAQ page for quick answers

WizeBet is committed to resolving player concerns fairly and promptly. We strive to respond to all support queries within 24 hours on business days.